Terms of service
Welcome to Ellie’s Gourmet Barkery. By accessing or using our website and services, you agree to the following terms:
1. Products & Orders
All treats are made to order using organic, locally and regionally sourced ingredients. Due to the perishable and custom nature of our products, all sales are final. Please review product descriptions and ingredient lists carefully before purchasing.
All treats are made to order using organic, locally and regionally sourced ingredients. Due to the perishable and custom nature of our products, all sales are final. Please review product descriptions and ingredient lists carefully before purchasing.
2. Payment
All payments must be made in full at the time of order via our Shopify store or approved payment methods. Prices are subject to change without notice.
All payments must be made in full at the time of order via our Shopify store or approved payment methods. Prices are subject to change without notice.
3. Shipping & Delivery
We strive to bake and ship retail orders within 2 business days. For wholesale and custom orders, please allow 14–21 days lead time for production before shipping. Shipping times may vary based on location and carrier. Ellie’s Gourmet Barkery is not responsible for delays caused by shipping providers or incorrect addresses provided by the customer.
4. Returns & Refunds
We do not accept returns or exchanges on perishable or custom items. If your order arrives damaged or you experience an issue, please contact us at support@elliesgourmetbarkery.com within 3 days of delivery.
We do not accept returns or exchanges on perishable or custom items. If your order arrives damaged or you experience an issue, please contact us at support@elliesgourmetbarkery.com within 3 days of delivery.
5. Allergens & Dietary Needs
Our treats are made with limited, high-quality ingredients. However, all products are made in a facility that may process common allergens. Please review ingredient lists and consult your veterinarian if your dog has specific dietary needs.
Our treats are made with limited, high-quality ingredients. However, all products are made in a facility that may process common allergens. Please review ingredient lists and consult your veterinarian if your dog has specific dietary needs.
6. Intellectual Property
All content, recipes, images, and branding on this site are the property of Ellie’s Gourmet Barkery and may not be used or reproduced without permission.
All content, recipes, images, and branding on this site are the property of Ellie’s Gourmet Barkery and may not be used or reproduced without permission.
7. Website Use
You may use this website for personal, non-commercial purposes only. Misuse of our site or content is strictly prohibited.
You may use this website for personal, non-commercial purposes only. Misuse of our site or content is strictly prohibited.
8. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page.
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page.
If you have any questions, please contact us at support@elliesgourmetbarkery.com.